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Partner Onboarding Checklist

The complete path from signed agreement to production traffic. Work top to bottom; each phase gates the next. Typical end-to-end duration for an engaged team: 3–6 weeks, most of it in Phase 2.

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Phase You'll need Typical duration
1. Prerequisites Business + admin setup days (mostly FSRI-side)
2. Sandbox Integration Your dev team 2–4 weeks
3. Certification Evidence of Phase 2 ~1 week incl. review
4. Production Access Certification pass days

Phase 1 — Prerequisites

  • Partner agreement signed with FSRI (commercial + data terms). Owner: your business team.
  • Technical contact designated — name/email given to FSRI for API changes, incidents, and certification traffic.
  • Development environment ready — server-side stack that can make HTTPS calls; secret storage for credentials (vault/secret manager, not env files in git).
  • Sandbox credentials received from FSRI via secure channel — three values: Client ID, Client Secret, API key.
  • Docs bookmarked: Quick Start · Authentication · Error Handling.

Phase gate: you hold sandbox credentials and know who your FSRI contact is.

Phase 2 — Sandbox Integration

Follow the Quick Start for the first three boxes — they should take minutes, not days.

  • Token mint works — client_credentials grant returns a JWT with both scopes. Expected: 200, expires_in: 3600.
  • Authentication test passesGET /ping (API key) and GET /courses (full chain) both 200. Remember: ping alone proves nothing about your token.
  • Token caching implemented — one token reused for its hour, refreshed proactively, single retry on 401. (The example clients implement this pattern.)
  • User registration integrated — your signup/enrollment flow calls POST /users/register and persists the UUID. Duplicate-email idempotency handled.
  • Catalog access built — courses/categories/modules fetched, paginated correctly, cached on your side; scheduled re-syncs use updatedAt[after] delta filters.
  • Content playback worksGET /modules/{id}/content → embedded iframe/player renders FSRI content; expires_at respected (click-time fetch + refresh-url for long playback).
  • Completion wired — "Mark as Complete" control on video/document/resource modules calls POST /modules/{id}/complete (202); absent for SCORM modules.
  • Progress tracking displayedGET /course-progresses surfaces status/percent in your UI, polled proportionately.
  • Transcript & certificate generationcertificateAvailable: true records expose the certificate PDF; full transcript PDF retrievable.
  • Error handling implemented — per Error Handling: backoff on 429/5xx, no retries on 400/403/404/409, no credentials in logs.
  • Offboarding path chosen — deactivate and/or GDPR delete wired to your account-closure flow, per your privacy policy.

Phase gate: a learner can go signup → browse → play → complete → certificate entirely inside your LMS against sandbox.

Phase 3 — Certification Testing

Full detail: Sandbox Certification.

  • All 5 scenarios pass in your integration (20 numbered items).
  • Evidence bundle assembled — timestamped request/response logs per item, credentials redacted.
  • Submitted to your FSRI integration contact.
  • Review passed — expected within 5 business days; fix-and-resubmit cycles re-review only failed scenarios.

Phase gate: written certification pass from FSRI.

Phase 4 — Production Access

  • Production credentials received (secure channel — same three-value shape as sandbox).
  • Configuration switched safely — production base URL + token endpoint + credentials in your production secret store; sandbox and production config fully separated.
  • Production smoke test/ping, one authenticated read (/courses), then register one pilot user. Expected: identical behavior to sandbox.
  • Go-live coordinated with FSRI — launch window and expected volumes shared with your contact (runbook, partner area).
  • Monitoring in place — you log status/latency per API call and alert on sustained 401/403/5xx.
  • Support path confirmed — your team knows the escalation route and evidence format.

Phase gate: you're live. 🎉 Keep sandbox credentials active — you'll want them for testing your own future changes.